Hybrid IT Support Engineer - Second-Line Troubleshooter

Thales seeks an individual in Bogotá, Colombia, to manage technical support and ensure effective resolution of IT incidents. The role focuses on diagnosing issues, creating solutions, and collaborating with teams for improved customer satisfaction.

A Bachelor or Master’s degree in a related field and fluency in Spanish and English are essential. Candidates should have a strong technical background and at least 3 years of support experience. This position offers a hybrid work model.