Found Description
Join Tesla as a Desktop Support Technician in a hybrid role focusing on IT systems support. Leverage your technical troubleshooting skills while collaborating with both technical and non-technical teams across Canada West.
This IT Services position within Tesla’s IT Operations team emphasizes strong communication and technical proficiency. You will support a range of endpoint issues, manage ticket resolutions, and assist with IT projects. Your role will be critical in ensuring exceptional customer service and improving operational processes all while working with advanced tools like SCCM and Azure.
Key Responsibilities:
• Provide onsite and remote support for computers and mobile devices
• Troubleshoot hardware and software issues on Windows and macOS
• Manage technical support for Autodesk, Adobe Suite, O365, and more
• Collaborate with various IT departments to resolve enterprise-level issues
• Oversee ticket resolutions within SLAs as per IT Operations policy
This IT Services position within Tesla’s IT Operations team emphasizes strong communication and technical proficiency. You will support a range of endpoint issues, manage ticket resolutions, and assist with IT projects. Your role will be critical in ensuring exceptional customer service and improving operational processes all while working with advanced tools like SCCM and Azure.
Key Responsibilities:
• Provide onsite and remote support for computers and mobile devices
• Troubleshoot hardware and software issues on Windows and macOS
• Manage technical support for Autodesk, Adobe Suite, O365, and more
• Collaborate with various IT departments to resolve enterprise-level issues
• Oversee ticket resolutions within SLAs as per IT Operations policy
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