Hybrid CX Prevention Lead — Process & Risk Optimizer

eDreams ODIGEO is hiring a CX Prevention Lead to streamline operations and reduce financial losses in Barcelona. In this hybrid role, you'll collaborate with teams, conduct audits, and implement process improvements to enhance performance.

The ideal candidate should be proficient in CRM tools, speak fluent English, and exhibit a results-focused mindset while thriving in a dynamic environment.

Join us for a rewarding work experience with ample opportunities for learning and growth.