Hybrid CX Lead: Strategy, Service Design & Growth

Nacar Careers, based in Barcelona, is seeking a CX & Service Designer with 7+ years of experience to lead customer experience initiatives. This position offers a permanent contract and a competitive salary, along with opportunities for growth through training programs and a hybrid working model.

The ideal candidate will define the CX strategy, manage stakeholder relationships, and facilitate workshops while developing actionable design roadmaps. This role emphasizes customer-centric design and collaboration within cross-functional teams.