Hybrid Customer Success Manager Role

Join Pani Energy as a Customer Success Manager and contribute to a sustainable future while enhancing client relationships and product adoption. This hybrid position invites your technical talents to bridge sales and customer success effortlessly.
In this pivotal role within Pani’s revenue team, you report to the Head of Customer Success, focusing on customer satisfaction and product value. You will leverage your plant operations knowledge to guide customers post-sale, driving adoption and ongoing value creation. Your innovative spirit is crucial as you collaborate with sales and application teams.
Key Responsibilities:
• Collaborate with sales on customer operational intelligence needs
• Ensure exceptional customer journey and satisfaction
• Promote platform adoption with clients
• Lead Quarterly Value Reviews to demonstrate customer gains
• Facilitate training sessions for optimal usage of products
Requirements:
• Bachelor’s degree in engineering or similar...