Hybrid Business Analyst for Client Services

Elevate your career as a Business Analyst with a focus on Client Services in a hybrid model based in Toronto. Leverage your project management and requirements documentation skills to drive project success.
In this contract role for a Business Analyst, you'll coordinate multiple initiatives and engage stakeholders in creating process maps. Expect to perform GAP analysis and facilitate User Journey workshops, ensuring meaningful collaboration to produce valuable outcomes. Your input will directly impact the efficiency of project delivery.
Key Responsibilities:
• Coordinate initiatives through varied project lifecycle stages
• Facilitate current and desired state process design
• Conduct GAP analysis and requirements gathering workshops
• Develop Use Cases, Personas, and User Journeys
• Create and update Business Requirements Documents
Requirements:
• Bachelor’s degree in related field or equivalent experience
• 5+ years in business analysis or similar roles...