Hybrid Bilingual Customer Support Winnipeg

Join a respected financial services team as a Hybrid Bilingual Customer Support representative in Winnipeg. Leverage your English and French skills to enhance client experiences and support financial advisors.
Our client is looking for a detail-oriented Bilingual Customer Support professional to join their high-performing team in Winnipeg. This role requires managing client interactions with a commitment to exceptional service. You will handle inquiries, support account transactions, and resolve issues efficiently while working in a dynamic, hybrid environment.
Key Responsibilities:
• Assist Advisors with order processing and documentation
• Maintain communication with clients and provide regular updates
• Manage requests while upholding high service standards
• Resolve escalated client concerns with effective solutions
• Ensure compliance with processes and maintain accurate records
Requirements:
• 2+ years in client service within the financial sector
• ...