Hybrid Bilingual Customer Success & Support Pro

Link-Worldwide is looking for a Bilingual Customer Service Representative (CSR) in Mérida, Yucatán. This role focuses on ensuring a seamless customer experience for mid-market clients and is pivotal in driving product adoption and resolving issues.

The ideal candidate will have experience in customer-facing roles, strong communication skills, and proficiency in Salesforce. This hybrid position requires being proactive and customer-focused while collaborating cross-functionally with internal teams.