Hybrid 2nd Line IT Support Analyst - Windows & Office 365

Ascent People is recruiting for a Manchester city centre based company to join their IT support team as a 2nd Line Support/Service Desk Analyst. You will escalate 1st line tasks, take calls from customers and resolve queries, while supporting infrastructure engineers in their daily work.

The role requires at least 2 years in a similar position, a solid understanding of Windows OS, AD with GPOs, DNS/DHCP, and experience with Office 365 and Exchange Online.