HVAC Customer Service Representative Nanaimo

Elevate your career as a Branch Representative with Master in Nanaimo, BC, providing exceptional customer service while supporting HVAC sales. You'll manage orders, quotations, and relationship-building with customers.
In this role, you will be a key player in managing internal relationships while striving to provide outstanding service. Collaborating with sales teams, you will process orders, source parts, and maintain accurate inventory. Understanding client needs will be essential for suggesting suitable products and achieving satisfaction.
Key Responsibilities:
• Provide exceptional customer service in a distribution setting
• Process orders and support inside/outside sales teams
• Manage incoming calls and text messages professionally
• Source parts with buying groups and suppliers
• Build trust through open communication with customers
Requirements:
• Strong verbal and written communication skills
• Knowledge of Microsoft Office Suite
• Ability to...