HubSpot Support Specialist

PRIMARY PURPOSE

We’re looking for a HubSpot Support Specialist to be the go-to expert for our internal teams using HubSpot across our B2C and B2B operations. You’ll combine hands‑on technical support with training and enablement, creating a seamless experience that helps teams get the most from the platform.

This role is perfect for someone who loves solving problems, explaining complex systems simply, and building processes that stick. You’ll split your time between helpdesk support, creating training materials and demo videos, making system optimizations, providing in‑person guidance, and working with key stakeholders to continuously improve how HubSpot serves the business.

Detailed Responsibilities

Helpdesk & User Support

• Respond to support tickets and resolve user queries related to HubSpot functionality, setup and troubleshooting
• Provide rapid support via helpdesk ticketing system, Slack and email
• Troubl...