Hub Operations Team Lead: KPI-Driven & Mentoring

Dsv Air & Sea SAU in Parañaque is seeking a BSS Control Tower Team Leader to oversee control tower processes. The role entails ensuring high service quality, managing incidents, and developing team members through coaching and mentoring.

The ideal candidate has strong leadership experience, excellent communication skills, and knowledge of logistics. This position requires the ability to meet KPIs and adapt to the DSV culture while supporting team queries and fulfilling assigned tasks efficiently.