HR Team Lead (BPO)

- 2 year contract (renewable based on performance and headcount needs)

- Mon to Fri 8.30am to 6pm

- Bio Polis (Near Buona Vista MRT)

- Up to $4200 + PB

• Oversee a team of officers in HR Business Process Outsourcing which includes end-to-end recruitment and internship management.
• Ensure the smooth running of operations in accordance to prescribed policy, standing operating procedures and customers’ expectations.
• Verify and/or approve the deliverables of the team in accordance with standard operating procedures.
• Coach and provide on-the-job-training to the team.
• Responsible for meeting KPIs
• Engage with stakeholders and attend meetings/discussions with customers on working level.
• Address customer issues promptly.
• Identify areas of improvement and propose corrective actions to Project Manager/Director.
• Work closely with Project Manager/Directo...