HR Services Specialist (Mexicali)

HR Services Team Leader

Location: Mexicali, BC, México - Onsite (Presencial)

Responsibilities

• HR Inquiry & Support – Manage employee HR inquiries via chat and ticketing systems, providing timely and accurate responses; escalated complex cases to senior specialists. Offer first-level support for HR systems (time recording, benefits platform, etc.).
• Employee Lifecycle Management – Coordinate onboarding, transfers, promotions, employment data changes, leaves, retirements, and offboarding processes. Prepare and amend employment documentation, ensuring a smooth experience for employees.
• Benefits & Payroll Coordination – Administer employee benefits (enrolments, changes, terminations) and assist payroll operations by ensuring accurate, timely submission of attendance, leave, and other relevant data.
• Data & Reporting – Maintain accurate employee records in HR systems, ensuring data integrity and compliance with regulations. Genera...