Found Description
Roles and Responsibilities
- Manages and actions service requests for onboarding/background verification for both voice and Non-Voice
- Ensuring the metrics are prepared and shared in time
- All the Calls and emails are responded within the stipulated time.
- Ensures the data are presented to the leaders for evaluation in time.
- Supports candidates/employees and BGV (Background Verification) vendors with 1st level HR questions and escalates to 2nd and 3rd level HR Service as necessary.
- Processes HR transactions, records statistics and handles highly confidential material
- Supports candidates/employees and BGV (Background Verification) vendors with 1st level HR questions and escalates to 2nd and 3rd level HR Service as necessary.
- Schedules, follow-ups and monitors actions and deadlines according to relevant processes
- Maintains databases and employee records usin...