HR Operations Analyst with RTX

Step into the role of HR Operations Analyst at RTX, based in Longueuil, Quebec. This position calls for a customer-oriented approach to manage HR inquiries effectively in a supportive hybrid environment.
As an HR Operations Analyst, you will play a crucial role in enhancing the employee experience by resolving inquiries across multiple platforms. This full-time role requires 1 to 3 years in HR shared services or operational support, along with strong analytical abilities and familiarity with HR systems like Workday and ServiceNow.
Key Responsibilities:
• Resolve HR inquiries with empathy and efficiency
• Influence service culture positively through interactions
• Conduct data analysis to propose process improvements
• Document complex cases and escalate as necessary
• Support HR transformation and employee experience projects
Requirements:
• 1 to 3 years experience in customer service or HR
• Excellent problem-solving and analytical skills
• Detail-orie...