HR Operations Analyst: Process Expert & Case Resolver

JLL is looking for a skilled HR professional to handle Tier 1 queries and maintain Workday data related to employee life cycle events. The ideal candidate will have 3-5 years of HR services experience, focusing on US & Canada core HR processes.

Key responsibilities include resolving queries, maintaining HR procedures, quality checking team transactions, and driving process improvements for better service delivery. Strong communication skills and proficiency in HR management practices are essential.