Found Description
Job Summary
The HR Manager in a BPO setting is responsible for managing end-to-end human resource functions, including recruitment, employee relations, performance management, compliance, and HR operations. This role focuses on supporting high-volume hiring needs, ensuring workforce stability, and driving employee engagement in a fast-paced, target-driven environment.
Key Responsibilities
1. Talent Acquisition & Workforce Planning
- Oversee bulk hiring and ramp-up recruitment strategies to meet business demands.
- Collaborate with operations teams to forecast manpower requirements.
- Ensure quick turnaround time for hiring while maintaining quality standards.
- Manage recruitment channels (job portals, referrals, campus hiring, etc.).
2. Employee Relations & Engagement
- Address employee grievances and provide timely resolution.
- Promote a positive work cult...