Found Description
Job Description
Job Type: Full-time | Location: Prince George | Department: Operations | Reporting to: Technical Operations Manager | Work Location Type: onsite
The HPC Vendor Service Manager is responsible for overseeing all Original Equipment Manufacturer (OEM) and third-party vendor activities associated with the maintenance, repair, replacement, and support of High-Performance Computing (HPC) infrastructure within a mission‑critical data center environment.
This role serves as the primary interface between the data center operations team and hardware vendors, ensuring timely execution of break‑fix activities, warranty repairs, RMA management, parts logistics, and technical escalations. The HPC Vendor Service Manager is accountable for vendor performance, service‑level compliance, operational coordination, and maintaining the highest levels of system availability across HPC clusters and supporting infrastructure.
The position works closely wit...