Housekeeping Supervisor

Overview

On-site - Makati 1-3 Yrs Exp Bachelor Full-time

Job Description

Operational Coordination and Inspections:

• Collaborates with the Assistant Housekeeping Manager to review daily schedules, guest requirements, feedback, and other relevant details.
• Coordinates with Front Office and Engineering to ensure effective room turnover, maintaining clean rooms for re-sale and addressing maintenance issues in public areas, lounges, meeting rooms, and back-of-house (BOH) areas.
• Visits guest rooms to ensure they meet quality standards before check-in.
• Schedules and coordinates the preparation of project rooms, ensuring contractor work is completed according to hotel standards and rooms are ready for sale.
• Guest Relations and Problem Resolution: Responds to guest concerns in a professional, considerate, and positive manner, showing empathy and active listening.
• Takes ownership of guest concerns by ...