Housekeeping Contract Manager

Duties

• Lead and manage the housekeeping team, providing support, training, and guidance to ensure quality standards are met.
• Develop and implement housekeeping policies, procedures, and quality controls to maintain cleanliness and functionality.
• Conduct regular inspections of guest rooms, suites, and public areas to ensure compliance with cleanliness and presentation standards.
• Manage inventory for cleaning supplies and equipment, ensuring sufficient resources while adhering to budget guidelines.
• Collaborate with other departments to coordinate housekeeping schedules and special requests from guests.
• Address and resolve guest inquiries and complaints in a professional and timely manner.
• Implement and oversee safety and sanitation protocols in line with industry standards.
• Prepare reports and documentation related to housekeeping operations, including team performance and inventory management.