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Hotel Reservation Agent | Paid Training | Weekends Off

Caldwell Communications Consultancy Philippines

marikina, metro manila, Philippines Full-time July 10, 2026

Found Description

Caldwell Communications Consultancy Philippines

On-site - Marikina No Exp Required High/Senior High School Full-time

Job Description

Medical Reimbursement

Government Mandated Benefits

Insurance Health & Wellness

Health Insurance, HMO

Job Description

We are hiring Hotel Reservations Customer Service Representatives to help guests with booking inquiries, cancellations, and modifications. Provide accurate information and smooth booking experiences.

Responsibilities

  • Handle reservation inquiries via phone, chat, or email
  • Assist with booking, modification, and cancellation requests
  • Provide accurate hotel details, pricing and amenities
  • Document interactions in the system
  • Escalate complex cases to supervisors
  • Maintain quality and satisfaction metrics

Schedule & Training

Shifts include nights, weekends, and holidays

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