Hotel Night Auditor

Education

Secondary (high) school graduation certificate.

Responsibilities

• Register arriving guests and assign rooms.
• Resolve complaints and claims.
• Provide information on hotel facilities and services.
• Provide general information about points of interest in the area.
• Process guests' departures, calculate charges and receive payments.
• Balance cash and complete balance sheets, cash reports and related forms.
• Follow emergency and safety procedures.
• Answer telephone and relay telephone calls and messages.
• Assist clients/guests with special needs.
• Contact customers to deliver requested wakeup calls.
• Provide customer service.

Qualifications

• Client focus.
• Efficient interpersonal skills.
• Excellent oral communication.
• Excellent written communication.
• Organized.
• Team player.
• Experience: 1 y...