Found Description
Overview
Hiring for HOTEL FRONT DESK AGENT
Responsibilities
- Guest Check-In/Check-Out: Welcoming guests, verifying reservation details, processing check-ins and check-outs, and ensuring accuracy in guest billing.
- Reservation Management: Managing incoming reservations, confirming bookings, and assisting with modifications or cancellations.
Education & Experience
- High School Diploma or Equivalent: A minimum requirement, though some employers may prefer candidates with a college degree, especially in hospitality or business.
- Previous Experience: While entry-level positions are available, prior experience in customer service, hotel, or hospitality roles is often preferred.
- Familiarity with Hotel Management Software: Experience with property management systems (PMS) like Opera, OnQ, or others is beneficial.