Found Description
Qualifications
- SHIPBOARD Employment type
- Ability to speak English clearly, distinctly, and cordially with guests.
- 3-5 years of background experience as Hotel Director/Hotel General Manager in a 4 or 5* Hotel.
- Guest services shipboard experience is an advantage.
Essential Duties and Responsibilities
- Effectively manages overall ship operations and guest experience.
- Achieves the highest levels of guest satisfaction under all circumstances, through effective responsiveness, follow through and the team's ability to resolve issues.
- Ensures all inventory levels are appropriate per targets and operational requirements.
- Responsible for overall hotel department financial performance (expenses/revenue).
- Actively displays a business ownership mentality when developing tactical plans to achieve financial targets.
- Works from an entrepreneurial perspective to develop and implement n...