Hotel Booking & Guest Experience Specialist

TP in Kuala Lumpur is seeking a Hotel Reservation Agent responsible for handling hotel booking inquiries through email, live chat, and phone calls. The role requires excellent customer service skills and the ability to provide accurate information regarding room availability and pricing.

The ideal candidate has proven experience in customer service. A customer-centric attitude and the ability to multitask are essential. The position may require rotational shifts and offers the option for remote work for suitable candidates.