Hospitality Tech Support Analyst – Hybrid (Level 2)

Amadeus Hospitality, located in Barcelona, is looking for a Technical Support Analyst to provide superior second-line support to its global customer base in the hospitality industry. This hybrid role requires at least 3-5 years of Level 2 support experience, strong problem-solving skills, and effective communication.

The candidate will investigate and resolve escalated incidents, document processes clearly, and play a crucial role in product defect management. This position offers an attractive remuneration package and a supportive work environment.