Hospitality Front Desk Agent Position

Become a Front Desk Agent with Pomeroy Lodging, enhancing every guest's stay with your exceptional service. Utilize your problem-solving and organizational skills in a vibrant work environment.
Pomeroy Lodging is looking for a dedicated Front Desk Agent to ensure our guests feel welcome and valued. Your role will include greeting guests, managing reservations, and maintaining the front desk’s inviting atmosphere. You will have the opportunity to improve guest satisfaction and contribute to our operational efficiency by maximizing room revenues.
Key Responsibilities:
• Maintain a welcoming and professional demeanor at the front desk
• Prepare the reception area for excellent first impressions
• Answer telephones and assist guests promptly and courteously
• Organize guest arrivals and in-house activities effectively
• Manage bookings made through phone, in person, or online
Requirements:
• Previous experience in front desk or hospitality is advantageous
• Ex...