Hospitality Auditor - UAE National

Driven by a passion for creating unique home-grown food concepts, The Independent Food Company is a UAE-based hospitality group behind the region’s most beloved brands - SALT, Parker’s, Somewhere, Public, Kumo, and Shalwa. Each concept is a testament to our commitment to innovative experiences, community connection, and high standards of service.

The Hospitality Auditor ensures consistent delivery of brand and guest experience standards across INDPT through Experience Quality audits, spot checks, and CAPA closure follow-ups. The role focuses on evaluating FOH/guest journey performance, cleanliness and maintenance perception, service sequence execution, staff conduct, and customer complaint handling.

Key Requirements:

• A) Conduct EQ Audits
  • Perform Experience Quality audits using approved EQ checklists.
  • Cover:
    • Guest journey and experience flow
    • Greeting, order taki...