Found Description
Lead. Inspire. Deliver.
At Auto & General, our Home Claims team is passionate about people — our customers and our team members. We're on the hunt for an authentic, high-performing Team Leader to join our close-knit leadership team based in Kawana.
If you thrive on building high-performing teams, driving exceptional customer outcomes, and leading with integrity, this is the role for you.
What You'll Be Doing
This is more than just managing a team — it's about inspiring a group of talented Claims Consultants to be their absolute best, every single day. You'll:
- Lead and develop a team managing a portfolio of home claims, fostering a culture of excellence and accountability
- Coach, motivate and mentor your team to consistently meet and exceed performance objectives
- Champion service quality by ensuring high standards of process adherence and customer experience
- Drive smarter decisions t...