Home-Based Customer Service & Production Coordinator

This role supports a U.S.-based client in the food manufacturing industry, providing customer service, production scheduling, logistics, and order processing in a hybrid home‑based position.

Core Competencies

• Highly Proficient Communicator – strong verbal and written English skills for professional customer and team interactions.
• Customer‑Focused – demonstrates strong service orientation, addressing inquiries and concerns with care and efficiency.
• Analytical Problem‑Solver – identifies issues, troubleshoots effectively, and proposes accurate solutions.
• Organized and Efficient – excellent organizational and time‑management skills, capable of handling multiple tasks while maintaining accuracy.
• Calm Under Pressure – functions effectively in a fast‑paced, sometimes stressful environment.

Responsibilities

Customer Service & Communication

• Serve as the primary contact for customers, ensuring ti...