HMI CS Operational Excellence Project Leader - Hsinchu

Introduction to the job

Operational Excellence (OE) is a core business strategy focused on consistently delivering high‑quality products and services while improving performance, reliability, and cost efficiency. The Operational Excellence Project Coordinator – plays a critical role in driving continuous improvement across Customer Support (CS) operations, with a strong focus on install base machine performance, service quality, and operational maturity.

This role leads cross‑functional and cross‑regional improvement initiatives aligned with HMI business priorities and organizational OKRs, applying structured problem‑solving methodologies and fostering a culture of collaboration, transparency, and continuous learning across worldwide CS teams.

Role and Responsibilities

As project Coordinator of HMI CS Operational Excellence, this role is assigned to initiate and lead projects ...