H&M Workforce Management Specialist Role

Maximize sales performance as a Workforce Management Specialist with H&M Group in Toronto. Emphasize efficient scheduling and planning to enhance store operations and customer experience.
In this hybrid role, you will report to the Controlling Manager and focus on optimal workforce strategies aligned with sales market goals. Your 1-3 years of retail experience will help in overseeing hourly function plans and training store staff on effective scheduling. You will collaborate closely with Area Managers and other controlling teams to ensure execution and efficiency.
Key Responsibilities:
• Set and oversee hourly function plans for all stores
• Ensure alignment between store operations and market-level targets
• Educate store teams on sales planning and scheduling
• Collect feedback to improve workforce planning practices
• Facilitate operational execution with scheduling alignment
Requirements:
• Bachelor's Degree in Finance, Business Administration, or Economi...