Hiring Sr. Customer Support - International Voice Gurugram

Title: Senior Customer Support Representative –International Voice Process
Location: Gurgaon (Cyber City)
Job Type: Full-Time
Industry: BPO / ITES / Customer Service
Role Category: Customer Service / International Voice Process
Role: Senior Customer Support Executive

Job Summary:

We are hiring experienced professionals for the role of Senior
Customer Support Executive – International Voice Process in Gurgaon. The
role involves handling global customer interactions, primarily focused on
billing-related queries, ensuring accurate resolution and high customer
satisfaction in a fast-paced environment.

Key Responsibilities:

Handle inbound international voice calls related to billing and account queries

Resolve billing discrepancies, payment issues, and account concerns

Provide accurate, prompt, and professional customer support