Found Description
Job Title
Internet Cafe Helper
Department
Internet Cafe Operations
Reports To
Internet Cafe Manager/Supervisor
Summary
The Internet Cafe Helper is responsible for assisting in the day-to-day operations of the internet cafe, ensuring a clean, organized, and customer-friendly environment. This role involves a variety of tasks, including customer service, technical support, and general maintenance.
Essential Duties and Responsibilities
Customer Service
- Greet customers warmly and provide excellent customer service.
- Assist customers with computer usage, including basic troubleshooting and software navigation.
- Answer customer inquiries regarding internet cafe services, pricing, and promotions.
- Resolve customer complaints promptly and professionally.
Technical Support
- Monitor computer performance and troubleshoot minor technical issues.
- A...