Found Description
Description
Job Title: Helpdesk Technician I
Job Location: Bahrain
This position supports a US Military customer and may have a 24 x 7 support requirement which could include an Extended Workweek (EWW) or Shift Work during other than normal duty hours.
Job Responsibilities
Job Title: Helpdesk Technician I
Job Location: Bahrain
This position supports a US Military customer and may have a 24 x 7 support requirement which could include an Extended Workweek (EWW) or Shift Work during other than normal duty hours.
Job Responsibilities
- Sit at help desk and respond to walk-in customer questions
- Field trouble calls via the phone and computer trouble ticketing system
- Perform laptop imaging and basic IP troubleshooting
- Build user accounts on the domain
- Add and remove computers from a Microsoft domain environment
- Assign user accounts to appropriate groups and permissions
- Build exchange mailboxes
- Troubleshoot user email issues
- Troubleshoot printers and map shared printers
- Document...