Helpdesk Team Lead - SLA-Driven Support & Training

NCR Voyix is looking for a candidate to lead support teams and ensure they meet SLA standards while supporting the supervisor in all duties. The successful applicant will manage training for new agents and motivate the team to improve performance. Ideal candidates will have excellent communication skills, be proficient in Excel and PowerPoint, and possess strong analytical and problem-solving abilities.

This role is crucial in maintaining the organization’s daily functions and metrics. Apply now to join a globally inclusive company!