Helpdesk Support Specialist | Barcelona

We are currently seeking an energetic individual to work full-time in our Barcelona office as a Helpdesk/IT Support Desktop Specialist. This is an associate/mid-level position for someone with at least 2 years of experience with a chance to be exposed to an enterprise-computing environment. The qualified candidate should have good technical troubleshooting skills and excellent non-technical communication skills, both in written and oral formats.

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Responsibilities include:

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• Provide installation and support of PC and some Apple hardware and software (including peripheral devices such as printers and USB devices)
  
• Be able to receive and respond to incoming calls, and/or e-mails regarding workstation and peripheral performance and use requests
  
• Perform on-site analyze, diagnosis, and resolutio...