Found Description
Helpdesk Operator
Sodexo - The Silver Fin Building, 455 Union Street, Aberdeen, AB11 6DB
- £13.63 per hour
- 37.5 hours per week
- Shift Pattern: Monday to Friday (rotating shifts between 07:00-15:00, 08:00-16:00, 09:00-17:00)
- Parking available on site
About the role
At Sodexo we are looking for a professional and customer‑focused Helpdesk Operator to join the Facilities Team at the Silver Fin Building in Aberdeen. This role is central to delivering an efficient and responsive helpdesk service, supporting both hard and soft services across the site through telephone, email, and front‑facing communication channels.
The successful candidate will be responsible for handling incoming calls via MS Teams, logging and allocating requests, and ensuring all client and stakeholder queries are dealt with accurately and in a timely manner. You will play a key role in maintaining service quality, supporting oper...