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Helpdesk / Level 2 Support - ICT

Hudson

Australia, Queensland, Australia Casual/Holiday July 22, 2026

Found Description

Large Government Department Onsite Brisbane CBD with some travel Initial 2 month contract with very strong extensions

We’re seeking a hands-on Device Replacement Officer to support a large-scale end-user device refresh. You’ll work as part of an ICT support team delivering device swaps, setup and post-deployment support, ensuring users transition smoothly with minimal downtime.

This is a initial 2 month contract with strong extensions. Applications close 3rd July
What you’ll be doing

  • Roll out and replace laptops/desktops and mobile devices (setup, configuration, handover)
  • Support users during device changeovers and troubleshoot desktop issues
  • Assist with OS/app deployment and standard build activities
  • Log and resolve incidents/requests using structured service processes (ITIL-aligned)
  • Help manage device logistics (returns, stock movement, site support)
  • Travel within Queensland when requir...

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