Helpdesk Associate - Part Time (Am)

Helpdesk Associate - Part Time (AM)We are currently seeking a Helpdesk Associate - Part Time to join our team in Guadalajara (On-site).
Preferred Schedule: 7:30 AM (ON-SITE)Availability: 22.5 hours per weekShift Preference: Morning shiftsEnglish Level: AdvancedEnvironment: IT SettingsExperience: 6 months in Customer ServiceActivities:General L1 support for hardware and MS Office packagesAnswer technical support calls, providing and escalating to other support groupsDocument troubleshooting steps and detailed description of customer incidents and requestsApply diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failuresWe Offer:Competitive salary up to $7,XXX per monthGrocery Tickets – 12% of base salary30 days of Christmas bonus12 days of vacations50% Vacation bonus5 personal days per yearMedical, life, dental insuranceDiscounts with selected OpticsOpportunity to grow in the companyJob Type: Part-timeSalary: Up to $7,*** per monthExp...