Found Description
Core Skills & Experience
- Strong experience in Helpdesk / Desktop Support (L1/L2)
- Hands‑on troubleshooting of hardware, software, network & access issues
- Exposure to application support and vendor coordination
- Basic understanding of infrastructure support (servers, networks, monitoring)
- Experience in IT operations, deployments, upgrades & testing
- Exposure to IT audit, compliance & documentation activities
- Strong knowledge of Windows OS, user administration & IT support tools
- Experience in government / regulated environments preferred
- Strong communication, customer service & problem‑solving skills
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