Helpdesk Analyst: Zendesk Support (Valle de Chalco Solidaridad)

Link-Worldwide is seeking an Analyst for the Helpdesk role located in Valle de Chalco Solidaridad, Mexico. This role is vital in addressing employee inquiries and enhancing support processes to ensure smooth operational functioning.

The successful candidate should possess at least 1 year of customer service experience, strong problem-solving capabilities, and effective communication skills.

The job requires willingness to work graveyard shifts in a hybrid work setting.