Found Description
**Req ID**: ******We are currently seeking a Helpdesk Analyst to join our team in Guadalajara, Jalisco, Mexico.DATA, Inc. currently seeks a Helpdesk Analyst - Full Time - to join our team in Guadalajara.Location: Guadalajara, Jalisco.Mexico.Helpdesk Analyst - Full Time- Requirements:- Availability to work 45 hours per week- Interest in working any shift- Advanced Portuguese and Spanisho Looking to work in IT Environment- 6 months of experience in Customer Service- We Offer:- Competitive salary- Grocery Tickets - 12% of base salaryo 30 days of Christmas bonuso 12 days of vacations- 50% Vacation bonus- Savings Funds- 5 personal days per year- Medical insurance (You and your family)- Life insurance- Dental Insurance- Discounts with selected Optics- Opportunity to grow in the company- Activities- General L1 support for hardware and MS Office packages- Document troubleshooting steps and detailed description of the customer incidents andrequests- Applies diagnostic techniques to identify ...