Found Description
Become a key member of our IT support team as a Help Desk Technician covering Edmonton and Markham. Deliver expert technical assistance to end users and enhance their productivity.
We are on the lookout for a Help Desk Technician who can provide comprehensive support for end users. This hands-on role entails troubleshooting various technical challenges, managing user accounts, and ensuring efficient operation of software and hardware tools. Candidates should be comfortable working onsite and remotely.
Key Responsibilities:
• Provide technical troubleshooting support for users
• Aid in setup and maintenance of workstations
• Manage user accounts within Active Directory
• Assist with Microsoft 365 support, including Teams and OneDrive
• Prioritize and respond to support requests effectively
Requirements:
• Previous experience in IT Support or Help Desk role
• Excellent customer service and communication abilities
• Knowledge of Windows 10/11 and networkin...
We are on the lookout for a Help Desk Technician who can provide comprehensive support for end users. This hands-on role entails troubleshooting various technical challenges, managing user accounts, and ensuring efficient operation of software and hardware tools. Candidates should be comfortable working onsite and remotely.
Key Responsibilities:
• Provide technical troubleshooting support for users
• Aid in setup and maintenance of workstations
• Manage user accounts within Active Directory
• Assist with Microsoft 365 support, including Teams and OneDrive
• Prioritize and respond to support requests effectively
Requirements:
• Previous experience in IT Support or Help Desk role
• Excellent customer service and communication abilities
• Knowledge of Windows 10/11 and networkin...