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Help Desk Lead

Driven Advisors

Guaynabo, Guaynabo, Puerto Rico Full-time June 08, 2026

Found Description

Driven Advisors is a top-tier financial advisory firm focused on transforming the way in which companies and their teams see numbers, driving opportunities for change and growth.


Our work is defined by a relentless passion to solve your most complex business problems.


We focus on the future.


We see the opportunities where others see limitations.


We are driven by your success.


Purpose of the Position: The Help Desk Lead is responsible for providing technical support to all departments to ensure the smooth operation of computer systems and maximize end-user productivity.


This role oversees the performance, operation, and delivery of IT support services, ensuring that systems remain functional, reliable, and available to meet business needs.


Principal Responsibilities: Ensure all IT support requests are managed efficiently and in accordance with Service Level Agreements.


Supervise and support the Help Desk ...

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