Found Description
Help Desk Engineer II Full-Time Position - In- OfficeAre you ready to make an impact? WHAT WE ARE LOOKING FOR: A passionate team player who loves challenges and is technically minded. Ideal candidates will have strong customer service experience and excellent communication skills. The role will also have extensive knowledge of Microsoft , Microsoft domain environments, Windows OS, Microsoft Office, and be able to demonstrate high level critical thinking/problem solving skills while quickly deepening expertise in these areas. Must have a proficient understanding of End User Computing IT infrastructure Devices to enable understanding of process and requirements - Desktops, Laptops, Printers, Handhelds, Smartphone etc. Required Skills: Proven experience as a Help Desk technician or other customer support role. Familiar with IT Service Management (ITSM) best practices, Microsoft domain environments, Windows OS, and Microsoft Office, Wi-Fi and VPN connectivi...