Found Description
Join NRT as a Help Desk Associate and dive into resolving IT issues, providing support for hardware and software. This full-time role focuses on configuration, installation, and troubleshooting tasks.
As a Help Desk Associate at NRT, you will tackle basic IT challenges like diagnosing network issues and handling client support requests. Your technical skills will shine as you configure operating systems and assist users with their software needs. This role demands strong problem-solving abilities and is pivotal in maintaining office hardware.
Key Responsibilities:
• Diagnose IT and network system issues
• Install and troubleshoot hardware components
• Answer technical support calls and manage tickets
• Provide onsite and phone user assistance
• Create user accounts on Windows Server
Requirements:
• Undergraduate degree in a technology-related field
• Proficient in troubleshooting Windows OS and Microsoft Office
• Familiar with Active Directory and Azure...
As a Help Desk Associate at NRT, you will tackle basic IT challenges like diagnosing network issues and handling client support requests. Your technical skills will shine as you configure operating systems and assist users with their software needs. This role demands strong problem-solving abilities and is pivotal in maintaining office hardware.
Key Responsibilities:
• Diagnose IT and network system issues
• Install and troubleshoot hardware components
• Answer technical support calls and manage tickets
• Provide onsite and phone user assistance
• Create user accounts on Windows Server
Requirements:
• Undergraduate degree in a technology-related field
• Proficient in troubleshooting Windows OS and Microsoft Office
• Familiar with Active Directory and Azure...