Found Description
Description Helpdesk Support Technician – Tier 1 Location: Oklahoma City, OK (100% Onsite) Contract Type: 6‑Month Contract-to-permanent Work Environment: High face‑to‑face interaction with end users
Position Overview We are seeking a customer‑focused Tier 1 Helpdesk Support Technician to provide onsite technical support for end users in a fast‑paced, service‑oriented environment. This individual will be the first point of contact for employees requiring assistance with hardware, software, connectivity, and account‑related issues. Strong interpersonal skills and professionalism are essential, as this role involves continuous in‑person support and customer service interactions.
Key Responsibilities Serve as the first line of support for end‑user technical issues, including: Password resets, account lockouts, MFA issues Basic troubleshooting of laptops, desktops, printers, and mobile devices Software installs, updates, and configuration Network connectivity (Wi‑Fi, VPN, basic di...
Position Overview We are seeking a customer‑focused Tier 1 Helpdesk Support Technician to provide onsite technical support for end users in a fast‑paced, service‑oriented environment. This individual will be the first point of contact for employees requiring assistance with hardware, software, connectivity, and account‑related issues. Strong interpersonal skills and professionalism are essential, as this role involves continuous in‑person support and customer service interactions.
Key Responsibilities Serve as the first line of support for end‑user technical issues, including: Password resets, account lockouts, MFA issues Basic troubleshooting of laptops, desktops, printers, and mobile devices Software installs, updates, and configuration Network connectivity (Wi‑Fi, VPN, basic di...