Found Description
Description
We are looking for a dedicated Help Desk Analyst to join our team in Mt. Pleasant, South Carolina. This is a long-term contract position offering an excellent opportunity to provide technical support and assistance in a dynamic environment. The role requires a proactive individual who is comfortable working both independently and collaboratively to address a variety of IT challenges.
Responsibilities:
• Provide on-site and remote technical support for desktop systems, printers, Active Directory, and networking issues.
• Troubleshoot and resolve hardware, software, and printer-related problems effectively.
• Manage and prioritize service desk tickets, ensuring timely resolution of technical issues.
• Perform regular field visits to remote terminals, supporting equipment and systems on-site.
• Collaborate with team members to address IT concerns and improve operational efficiency.
• Handle basic networki...
We are looking for a dedicated Help Desk Analyst to join our team in Mt. Pleasant, South Carolina. This is a long-term contract position offering an excellent opportunity to provide technical support and assistance in a dynamic environment. The role requires a proactive individual who is comfortable working both independently and collaboratively to address a variety of IT challenges.
Responsibilities:
• Provide on-site and remote technical support for desktop systems, printers, Active Directory, and networking issues.
• Troubleshoot and resolve hardware, software, and printer-related problems effectively.
• Manage and prioritize service desk tickets, ensuring timely resolution of technical issues.
• Perform regular field visits to remote terminals, supporting equipment and systems on-site.
• Collaborate with team members to address IT concerns and improve operational efficiency.
• Handle basic networki...